fbpx
  1. SECURITY

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for “https” at the beginning of the address of the Web page.

2. REFUNDS

Refunds are available to customers within 3 days of product delivery. In order to receive a refund, the following conditions must be met:

– Product(s) must be returned along with original packaging
– Product(s) must be unused and not damaged.
– Receipt or proof of purchase is required.

If the listed conditions are not met, Jalen Hamilton Co. reserves the right to refuse a refund.

3. RETURNS

To initiate a return, please contact customer service by e-mail at info@jalenhamiltoncom. Customers are responsible to pay for their own return shipping.

Returns should be sent to:

Jalen Hamilton Co.
ATTN: Returns

P.O. 17901
1273 Metropolitan Ave
Atlanta, GA 30316
United States

4. INQUIRIES

Please field any questions to our customer service department. You may follow up on returns and/or refunds in process by contacting them at info@jalenhamilton.com